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With sales slowing in many retail sectors, it is a perfect time for owners and managers to take a closer look at the detail in their businesses - the little things which can make the operation more efficient and profitable. This might include the way inward goods are handled, the way returns are processed, or perhaps formalising the parameters within which a staff member can place orders. This month in Revolution we take a closer look at the science of setting up categories and ensuring that the right measurement systems are in place for tracking results. We also have a challenge for readers to tell us the type of things they wish their POS system could tell them. To add a bit of an incentive 20 1-Gigabyte flash drives are up for grabs.
John Saywell,
Managing Director, RPM Retail Ltd
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Setting up the most appropriate categories and sub-categories in your point-of-sale (POS) computer system is one of the single, most important steps you should take to ensure that you get value out of your system.
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| Measuring the Right Things |
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The most rewarding part of working in business is being able to see tangible results for your efforts. Not only is this important for business owners, but every study of employee satisfaction shows that getting feedback on results is one of the most motivating factors of any job.
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RPM has just participated in the CeBIT trade fair in Hannover, Germany as part of the New Zealand Trade and Enterprise Pavilion. CeBIT is the world's largest and most renowned trade fair for IT and communications, attracting more than 6,000 exhibitors and 495,000 visitors from around 77 countries.
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If you are an RPM user, you will already know that you can benefit from receiving plain-English performance improvement advice every day. This month we want to hear ideas for the types of things you wish your POS system could tell you. In return for your efforts a 1-Gigabyte flash drive will be given away to 20 of our readers with the best ideas.
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| The Retail Power Hour – Auckland Pharmacy Seminars |
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Retailing is tough! Your customers are spending more of their weekly pay packet at the supermarket. You need to ensure that your retail staff are focusing on the right things. Don’t miss this opportunity to learn about retail best-practice!
In this session John Saywell will show you how to:
- Use the 80:20 rule to simplify your retailing
- Set up a category tree that makes sense
- Decide what range of products your pharmacy should carry
- Put in place the most efficient stock control
- Merchandise your store for maximum sales
- Determine the best pricing strategy
- Teach staff how to increase companion sales
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DISCLAIMER:
The author reserves the right not to be responsible for the topicality,
correctness, completeness or quality of the information provided. Liability
claims regarding damage caused by the use of any information provided, including any kind of
information which is incomplete or incorrect, will therefore be rejected.
COPYRIGHT:
Feel free to publish or reproduce the trend information found in this newsletter
and on our website, on the condition that RPM is properly credited (and linked
to) as the source, including the URL www.rpmretail.com
If you're a journalist working on a related article, email john.saywell@rpmretail.com for additional quotes and insights.
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CONTACT DETAILS:
RPM Retail Ltd., Level 2, 205 Manchester St, Christchurch, New Zealand
Phone : +64 3 377 7619 Fax: +64 3 377 7618
Web: www.rpmretail.com Email address: info@rpmretail.com |
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